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Support

Help, troubleshooting, billing, and contact info for Pocket Jesus.

Need a hand? Most things you might want to know about Pocket Jesus are below. If you don’t find what you’re looking for, email support@pocketjesus.org and a human will get back to you.

Getting started

  1. Install Pocket Jesus from the App Store on your iPhone, iPad, or Mac.
  2. Open the app. No account or sign-up is required.
  3. Start a conversation. Ask about faith, doctrine, prayer, doubts, or everyday life. Anything you’ve been holding onto.

How it works

Pocket Jesus is a conversational app. You type (or speak) a question or thought, and the app responds in the voice of a thoughtful, prayerful friend. Responses are informed by Catholic teaching, deeply rooted in Vatican tradition.

The app is meant to be a companion, not an oracle. We’ve trained it to be careful with hard questions, to point you toward Scripture and the Catechism where it makes sense, and to recommend that you talk to a priest, counselor, or doctor when those are the right resources.

Subscription & billing

Pocket Jesus starts with 5 free queries — no account or subscription needed. Once you’ve used those, a subscription keeps the conversation going. The App Store shows the price in your local currency (about US$2.99 / month), and it includes up to 100 conversations per month. Billing is handled entirely by Apple through the App Store.

  • Manage or cancel: Go to Settings → [Your Name] → Subscriptions on your iPhone or iPad, or App Store → [Your Name] → Subscriptions on your Mac.
  • Restore purchases: In the app, tap Settings → Restore Purchases to re-sync your subscription on a new device.
  • Refunds: Refund requests for App Store purchases are handled by Apple at reportaproblem.apple.com.

Your privacy

  • Conversations aren’t saved anywhere. Not on our servers, not on your device. The only exception: if you tap the heart on a response, the actual question and answer text is saved to your device only.
  • We don’t require an account, and we don’t track who you are.
  • Questions you ask are sent to our AI service to generate a response, then deleted.

Full details are in our Privacy Policy.

Troubleshooting

The app won’t open or keeps crashing. Restart your device, then make sure you’re on the latest version of iOS, iPadOS, or macOS. If that doesn’t fix it, email us with the model of your device and the OS version.

Responses feel slow or wrong. Check your internet connection. Pocket Jesus needs one to generate responses. If you keep getting unhelpful answers to a particular question, please email us a copy so we can improve.

I lost my conversations. Conversations aren’t saved when they end. Only responses you explicitly tapped the heart on are kept, and those live on your device only. If you uninstall the app or clear its data, your saved responses are gone too. We never keep a copy of any of it.

My subscription isn’t working. Open the app and tap Settings → Restore Purchases. If that doesn’t help, see Apple’s subscription support.

A note on AI and theology

Pocket Jesus is an AI app. It is not an official voice of the Catholic Church, and it is not a substitute for the sacraments, pastoral care, spiritual direction, or professional mental-health or medical advice.

If you’re struggling, or thinking about harming yourself or someone else, please reach out. The lines below are free, confidential, and staffed by trained counselors around the clock. You don’t have to be in immediate danger to call. Asking for help is a sign of strength.

Contact

Email: support@pocketjesus.org

We read every message and reply as quickly as we can, usually within a few business days.